Terms and Conditions

Artiztline.com

Effective Date: January 1, 2025 | Last Updated: January 1, 2026

Important Notice

Please read these Terms and Conditions carefully before using Artiztline.com. By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use our services.

1. Introduction and Acceptance

Welcome to Artiztline.com, operated by Isuru M Kularathne, a digital creative agency based in Dallas, Texas. We specialize in music promotion, artist branding, video production, and related creative services for musicians and artists worldwide.

These Terms and Conditions govern your access to and use of our website and all services we offer. By accessing our website, creating an account, or purchasing any service, you confirm that you:

• Are at least 18 years of age or have parental or guardian consent
• Have read and understood these Terms in full
• Agree to be legally bound by these Terms and our Privacy Policy
• Have the authority to enter into this agreement on behalf of yourself or your organization

2. Services Offered

Artiztline.com provides the following digital creative and music marketing services:

• YouTube Music Video Promotion — Real Google Ads campaigns to grow your music video's reach
• YouTube Video Promotion — Google Ads promotion for general video content
• Music Promo Videos — Custom promotional video content for Instagram, Facebook, and YouTube
• Logo Design — Professional brand logos for DJs, bands, EDM artists, and music studios
• Artist Bio Writing — Personalized, professionally written artist biographies
• Guest Post / Blog Placement — Publication of music news and press releases on top music blogs
• Additional creative and marketing services as listed on our website from time to time

Service specifications, pricing, and deliverables are detailed on each individual service listing page. We reserve the right to update, modify, or discontinue any service at any time.

3. Eligibility and Account Registration

3.1 Eligibility

• You must be at least 18 years old to use our services
• You must provide accurate, complete, and current information when registering or placing an order
• Our services are not available in jurisdictions where they are prohibited by law

3.2 Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized use of your account at [email protected]
• We reserve the right to suspend or terminate accounts found to be in violation of these Terms

4. User Obligations

By using our website and services, you agree to:

• Provide accurate, truthful, and complete information in all communications and order submissions
• Cooperate with our team by providing necessary materials such as music files, artwork, or branding assets within agreed timeframes
• Use our services solely for lawful purposes and in compliance with all applicable laws
• Refrain from submitting content that infringes third-party copyrights, trademarks, or other intellectual property rights
• Not engage in fraudulent, abusive, or deceptive activity in connection with our services

Content Responsibility

You are solely responsible for the music, images, videos, and other content you provide to us for use in your services. By submitting content, you confirm that you own or have the legal rights to use it and that it does not violate any third-party rights or applicable laws.

5. Payment Terms

5.1 Pricing

• All prices are listed in US Dollars (USD) on our service pages
• Prices are subject to change without notice — the price at the time of purchase is the price you pay
• Some services may require full payment upfront; others may allow staged payments as agreed

5.2 Payment Processing

All payments on Artiztline.com are processed securely by authorized third-party payment processors. We accept major credit and debit cards and other payment methods as displayed at checkout. All our payment processors are PCI-DSS Level 1 certified — the highest level of payment security certification available.

By providing your payment details, you authorize the applicable payment processor to charge the agreed amount for your selected service. You also agree to the terms of service and privacy policy of the payment processor used at checkout, which will be made available to you before you complete your purchase.

Payment Data Security

Your full payment details such as card numbers are never stored on Artiztline.com's servers. All payment data is collected, processed, and stored exclusively by our PCI-DSS Level 1 certified payment processors.

Our payment processors may share transaction data with banks, card networks, and fraud-prevention services as required to complete your purchase and comply with financial regulations.

Some processors may also conduct identity verification (KYC) and anti-money laundering (AML) checks as required by applicable law.

5.3 Failed Payments

• If your payment fails, your order will not be processed until full payment is received
• You are responsible for ensuring sufficient funds and valid payment details
• We reserve the right to cancel orders where payment cannot be collected

5.4 Taxes

Prices displayed do not include applicable taxes. Depending on your location, additional sales tax, VAT, or other charges may apply and will be calculated at checkout.

6. Refund and Cancellation Policy

Our detailed Refund Policy is available at artiztline.com/refund-policy. The key terms are summarized below:

• Full Refund: Issued if we fail to deliver the service entirely, or if you cancel within 24 hours before work begins
• Partial Refund: Issued if the service is partially delivered — a deduction of up to 10% may apply where resources have already been deployed
• No Refund: Issued after a service has been fully completed and delivered as described
• Cancellations after work has begun will be assessed on a case-by-case basis
• All refunds are returned to the original payment method used at checkout

Chargeback Policy

We strongly encourage you to contact us before initiating a chargeback or dispute with your bank or payment provider. Unauthorized chargebacks may result in account suspension.

We are committed to resolving all disputes directly, fairly, and promptly.

7. Intellectual Property

7.1 Our Content

All content on artiztline.com — including text, graphics, logos, images, video content, and website code — is the exclusive property of Artiztline.com and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7.2 Delivered Work

Upon full payment and completion of a service, you receive a non-exclusive license to use the delivered work for your personal or commercial music and artist promotion purposes, unless otherwise agreed in writing.

7.3 Your Content

You retain ownership of all content and materials you submit to us. By submitting content, you grant Artiztline.com a limited, non-exclusive license to use your content solely for the purpose of delivering your ordered service. We will not use your content for any other purpose without your consent.

7.4 Portfolio Use

We may display completed work in our portfolio or promotional materials unless you explicitly request otherwise in writing at the time of ordering.

8. Prohibited Activities

You agree not to engage in any of the following when using Artiztline.com:

• Using our services for any illegal, fraudulent, or unauthorized purpose
• Submitting false, misleading, or plagiarized content for use in your ordered services
• Attempting to gain unauthorized access to our systems, accounts, or servers
• Copying, distributing, or selling any content from our website without written permission
• Engaging in any activity that disrupts or impairs the performance of our website
• Using automated bots, scrapers, or scripts to access our website or services
• Harassing, threatening, or abusing our staff, contractors, or other users

Violation Consequences

Violation of these prohibitions may result in immediate account termination, cancellation of active orders without refund, and/or legal action where applicable.

9. Disclaimer of Warranties

Artiztline.com provides all services on an 'as is' and 'as available' basis. While we strive to deliver excellent results, we make no guarantees regarding:

• Specific outcomes such as a guaranteed number of views, streams, followers, or sales
• Uninterrupted or error-free operation of our website or services
• Results from third-party platforms such as YouTube or Instagram, which are subject to their own algorithms and policies

Our promotional campaigns use real Google Ads and legitimate marketing methods. However, platform performance can vary due to algorithm changes, audience behavior, and other factors beyond our control.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Artiztline.com and its owner, employees, contractors, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities arising from use of our services
• Delays or failures in service delivery caused by circumstances beyond our reasonable control

In all cases, our total aggregate liability to you shall not exceed the amount you paid us for the specific service giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Artiztline.com, its owner, employees, and contractors from and against any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:

• Your use of our services in violation of these Terms
• Any content you submit that infringes third-party intellectual property or other rights
• Your violation of any applicable law or regulation
• Any fraudulent or unauthorized activity associated with your account

12. Privacy Policy

Your use of Artiztline.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, share, and protect your personal data — including data processed by our third-party payment processors.

View our full Privacy Policy at: artiztline.com/privacy-policy

13. Third-Party Links and Services

Our website may contain links to third-party websites and services, including social media platforms, payment portals, and advertising networks. We are not responsible for the content, privacy practices, or terms of any third-party site. Visiting external links is at your own risk, and we encourage you to review their respective policies.

14. Termination

We reserve the right to suspend or permanently terminate your access to our website and services if we reasonably believe you have:

• Violated any provision of these Terms
• Engaged in fraudulent, abusive, or unlawful behavior
• Initiated unjustified chargebacks or payment disputes
• Caused harm or risk to Artiztline.com, other users, or third parties

Upon termination for cause, outstanding orders will not be eligible for refund. We may also report violations to relevant authorities where required by law.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

15.2 Dispute Resolution

In the event of a dispute arising from these Terms or your use of our services, we encourage you to first contact us at [email protected] so we can attempt to resolve the matter informally. If a resolution cannot be reached within 30 days, the dispute shall be subject to the exclusive jurisdiction of the courts of Dallas County, Texas.

15.3 Waiver of Class Action

You agree that any dispute resolution proceedings will be conducted on an individual basis only and not as a class or collective action.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the date at the top of this page. Your continued use of artiztline.com after any changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.

17. Contact Information

Artiztline.com

Email: [email protected]

Phone: +1 (972) 957-8607 | WhatsApp: +44 7513 875272

Address: 539 W. Commerce St #3223, Dallas, Texas 75208, United States

Website: artiztline.com

By using Artiztline.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Artiztline.com!